Returns & Exchanges

Due to the perishable nature of our handcrafted cupcakes and treats, we are unable to accept physical returns; however, if your order didn't arrive in perfect condition, we are committed to making it right.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, please check your treats for any damage or quality issues that may have occurred during the shipping process.

• 2.
  Document the Issue

  Take clear photos of the packaging and the product to help our team understand what went wrong with your order.

• 3.
  Contact Customer Care

  Email our team within 48 hours of delivery with your order number and photos to initiate a replacement or credit request.

• 4.
  Resolution Process

  Our team will review your claim and, if eligible, issue a replacement shipment or a gift card for your next purchase.