Frequently Asked Questions
Everything you need to know about our bite-sized treats.
How do you ship your cupcakes to ensure freshness?
We ship our cupcakes in custom-designed, insulated packaging with ice packs to ensure they arrive fresh and delicious at your doorstep, regardless of the weather.
Do you offer gluten-free or vegan options?
Yes! We offer a dedicated selection of gluten-free, vegan, and nut-free bite-sized cupcakes so that everyone can enjoy a little sweetness.
Can I schedule a delivery for a specific date?
Absolutely. During the checkout process, you can select a specific delivery date from our calendar to ensure your treats arrive exactly when you need them for your special event.
What is your return policy for perishable food items?
Because our products are perishable food items, we cannot accept returns. However, if there is an issue with your order, please contact our customer service team within 48 hours of delivery.
How should I store my cupcakes once they arrive?
Our cupcakes are best enjoyed at room temperature. If you aren't eating them right away, you can store them in the freezer for up to two weeks in their original packaging.
Do you provide nutritional and allergen information?
Yes, a full list of ingredients and nutritional information for all our flavors is available on our website and included in every shipment.